Urgent concerns
If money may have been stolen, contact your bank immediately through a trusted number or its official app. For a compromised account, contact the service provider. Report suspected crime through the appropriate police or fraud-reporting service. If someone is in immediate danger, contact emergency services. Our educational guidance is not an emergency, financial or law-enforcement service.
Digital security and fraud
NCSC Cyber Aware offers advice on securing your digital life. Report Fraud provides information about reporting fraud and cyber crime. Check the reporting guidance for your location.
Mobile services and family safety
Ofcom explains mobile switching. Internet Matters has resources for parents and carers. These links are signposts, not endorsements of commercial products.
Other specialist support
For consumer advice, financial guidance, mental health, domestic abuse, child safety or accessibility support, choose a specialist service suitable for your location and circumstances. Our directory will expand as additional details are verified.
A little guidance can make a big difference.
Take the next step at your own pace. Our guides are a good place to start.