Why updates matter
Updates can fix problems and improve security. Your device’s operating system and the apps on it may update separately.
Find official settings
Check your device’s Settings for Software Update or System Update. Update apps through the official app store. Avoid installing an update from an unexpected text or website pop-up.
Prepare before starting
Back up important information, check available space and make sure the battery is charged. Use a suitable connection and allow time for the device to restart.
Know when support ends
Older devices may eventually stop receiving updates. Ask the manufacturer about your model’s support. If replacement is needed, consider compatibility, accessibility and cost before choosing.
Was this helpful?
Your feedback can help improve our resources. Share a suggestion through our contact page.
Send feedbackKeep learning
Older People
Helping a relative use technology
Support someone’s confidence while respecting their independence.
Online Safety
How to check a website before using it
A few checks before you sign in, share details or pay.

Online Safety
How to create a strong password
A practical starting point for keeping each of your accounts separate and secure.